Dear Customers, Storm Ophelia is expected to hit Ireland tomorrow morning around 6am. While we do not expect to have any service downtime customer support may be disrupted. We will update this post if required tomorrow however should we not reply to tickets for long periods it should be assumed that we have lost either power or internet at some ... Read More »
Dear Customers, At approximately 10am today we suffered a major power loss in our European Datacentre. Power was restored shortly after 12 midday and we are currently awaiting information as to the cause of this outage.The outage caused all our servers go offline in that region which took down our core services. We are currently restoring ... Read More »
Below is information regarding our holiday support hours: December 24th: Support will operate normally December 25th: Ticket support operating with delays December 26th: Ticket support operating with delays December 27th - 30th: Support will operate normally December 31st - Jan 1st: Ticket support operating with delays Our data ... Read More »
We have recently updated our PayPal account. Due to this update you will be required to recreate any subscription payments you have setup. We apologise for any inconvenience this causes. Should you require any assistance please open a support ticket and well be happy to help!